Privacy Policy
SJ Exterior Ltd, trading as Webster Exterior Cleaning and Restoration, operates as the data controller for personal information gathered across Lancashire for gutter, render, roof, and surface maintenance services.
We collect contact names, service addresses, telephone numbers, and email details supplied during quotes, together with site inspection photographs required to assess exterior cleaning requirements.
We are registered in England and Wales and handle all customer records in strict accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We also record invoice schedules, transactional records, and technical server logs including IP addresses when you access our online inquiry forms and website pages.
3. Lawful Basis for Processing
4. Data Sharing & Security
We process client information to fulfill contractual estimates and service agreements, satisfy statutory accounting obligations, and pursue legitimate interests in running safe, dependable exterior restoration operations.
We do not sell personal details to third parties. Data is shared solely with vetted operational suppliers, including accounting software, payment systems, and secure web hosts bound by data protection contracts.
Where consent is required for optional marketing or non-essential website cookies, we obtain your clear authorization before activating those services.
All administrative systems employ encrypted connections, strict access credentials, and routine security audits to prevent unauthorized access or disclosure.
5. Retention and Your Rights
6. Contacting the Controller
We retain customer files and service history for up to six years to satisfy HMRC financial audits and guarantee warranties, after which records are securely destroyed.
For data protection inquiries, subject access requests, or policy questions, please contact SJ Exterior Ltd trading as Webster Exterior Cleaning and Restoration through our main contact channels.
Under UK GDPR, you maintain statutory rights to request copies of your personal data, rectify inaccuracies, request deletion, restrict processing, or lodge concerns with the Information Commissioner's Office.